Frequently Asked Questions

We treat a wide range of acute and chronic health conditions, including:

While naturopathic doctors receive similar training to conventional physicians, the approach differs in several key ways:

• Root Cause Focus: We investigate and treat underlying causes rather than just managing symptoms
• Whole-Person Care: We consider physical, mental, emotional, and spiritual aspects of health
• Longer Appointments: Initial consultations are typically 60-90 minutes to thoroughly understand your health
• Natural First: We prefer natural, less invasive treatments when possible, using pharmaceuticals when necessary
• Prevention Emphasis: We focus heavily on preventing disease through lifestyle and nutrition
• Collaborative Care: We work alongside your conventional doctors as part of an integrative team

Absolutely! In fact, we encourage collaborative care. We can work alongside your primary care physician, specialists, and other healthcare providers to ensure coordinated, comprehensive treatment.

We'll communicate with your other providers (with your permission) and ensure all treatments work together safely and effectively. Integrative care often produces the best outcomes by combining the strengths of multiple approaches.

We are an out-of-network provider for most insurance plans. However, many patients receive partial reimbursement from their insurance companies.

What we provide:

• Detailed superbills (receipts with medical codes) that you can submit to your insurance
• Guidance on how to submit for reimbursement
• Documentation for medical necessity when needed

We recommend calling your insurance company and asking about out-of-network benefits for naturopathic medicine (CPT codes 99201-99215 for office visits). Many PPO plans offer 50-80% reimbursement for out-of-network providers.

We accept multiple payment methods for your convenience:

• Cash
• Personal checks
• Credit cards (Visa, MasterCard, American Express, Discover)
• Debit cards
• Health Savings Accounts (HSA)
• Flexible Spending Accounts (FSA)

Payment is due at the time of service. For extensive treatment plans, we can discuss payment arrangements.

Our fees vary depending on the type and length of appointment. Please contact our office for current pricing information.

Typical appointments include:

• New Patient Consultation: Comprehensive 60-90 minute visit
• Follow-Up Visits: 15-45 minutes depending on complexity
• IV Therapy Sessions: Varies by treatment protocol
• Injection Therapies: Priced per treatment area

Call us at (480) 214-3922 for detailed pricing information.

Yes! Most services at Arizona Integrative Medical Center qualify as eligible medical expenses for Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).

This includes office visits, laboratory testing, supplements prescribed for medical conditions, and treatments such as IV therapy. We recommend checking with your HSA/FSA administrator if you have questions about specific services.

Scheduling your first appointment is easy:

1. Complete the Intake Form: Fill out our secure online intake form with your health history
2. Schedule Your Visit: Call us at (480) 214-3922 or use our online scheduling
3. Prepare for Your Appointment: Gather recent lab work, medication lists, and any questions you have

Completing the intake form ahead of time helps us prepare for your visit and makes the most of your appointment time.

Please bring the following to your first visit:

• Photo ID (driver's license or passport)
• Insurance card (if applicable)
• List of all current medications (prescription and over-the-counter)
• List of current supplements
• Any recent lab work or imaging results
• Medical records from other providers (if available)
• List of questions or concerns you'd like to discuss

If you haven't completed the intake form online, please arrive 15 minutes early to complete paperwork.

New patient consultations typically last 60-90 minutes. This extended time allows us to:

• Review your complete health history
• Understand your health goals
• Perform a thorough examination
• Discuss potential testing and treatment options
• Answer all your questions
• Develop an initial treatment plan together

We believe this thorough approach is essential to providing excellent care and understanding you as a whole person.

Yes, protecting your health information is a top priority. We are fully HIPAA compliant and take multiple steps to ensure your data is secure:

• Our online intake form uses AES-256 encryption
• All electronic communications are encrypted
• Physical records are stored in secure, locked locations
• Staff are trained in HIPAA compliance
• We never share your information without your written consent

For more details, please review our Privacy Policy.

We understand that life happens and schedules change. However, because we reserve dedicated time for each patient, we ask for advance notice when canceling.

• 24-Hour Notice: Please provide at least 24 hours notice for cancellations or rescheduling
• Late Cancellation Fee: Cancellations with less than 24 hours notice may be subject to a fee
• No-Show Policy: Patients who do not show for appointments without notice may be charged the full appointment fee

To cancel or reschedule, please call us at (480) 214-3922 as soon as possible.

Intravenous (IV) therapy delivers vitamins, minerals, and other therapeutic substances directly into your bloodstream, bypassing the digestive system for maximum absorption.

Benefits of IV therapy include:

• 100% absorption (vs. 20-40% oral absorption)
• Higher therapeutic doses than oral supplements allow
• Rapid delivery to cells that need nutrients
• Immediate hydration

We offer various IV protocols including high-dose Vitamin C, Myers' Cocktail, glutathione, NAD+, and custom formulations based on your needs.

Learn more about our IV therapy options.

Prolotherapy (proliferative therapy) is a regenerative injection technique that stimulates your body's natural healing response to repair damaged joints, ligaments, and tendons.

Prolotherapy may help with:

• Chronic joint pain (knees, shoulders, hips, spine)
• Sports injuries
• Ligament sprains and tears
• Osteoarthritis
• Back and neck pain
• TMJ dysfunction

Learn more about prolotherapy and whether it might help your condition.

We provide integrative oncology support, working alongside your oncologist to optimize your health during and after cancer treatment. We do not replace conventional cancer treatment but enhance it.

Our cancer support services include:

• High-dose IV Vitamin C therapy
• Mistletoe therapy (Viscum album extract)
• Ozone therapy
• Immune system optimization
• Managing side effects of chemotherapy/radiation
• Nutritional support
• Detoxification support

Learn more about our integrative cancer care.

Bioidentical hormones are compounds that have the exact same molecular structure as the hormones your body produces naturally. This is different from synthetic hormones used in some conventional treatments.

We use bioidentical hormone therapy to address:

• Menopause and perimenopause symptoms
• Andropause (male hormone decline)
• Thyroid imbalances
• Adrenal fatigue
• Low testosterone in men and women
• Estrogen and progesterone imbalances

Learn more about bioidentical hormone therapy.

The timeline for seeing results varies depending on your condition, its severity, and the treatments used. Here are general guidelines:

• Acute conditions: Often improve within days to weeks
• IV therapy: Some feel improvement immediately; cumulative benefits over several sessions
• Hormone therapy: Noticeable changes often within 2-4 weeks; optimal results in 3-6 months
• Chronic conditions: Typically require 3-6 months of consistent treatment
• Prolotherapy: Each treatment builds on the last; usually 3-6 treatments needed

We'll discuss realistic expectations for your specific situation during your consultation and monitor your progress throughout treatment.